1. Introduction and Data Controller

IS Management LLC ("we", "us", "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data controller: IS Management LLC, a Montana (USA) limited liability company, filing number C1575195. Registered office: Kalispell, Montana, United States. Contact: contact@isagency.digital.

2. Information We Collect

We collect:

What you type in the form: name, email, company, phone, store address, platform, subject, and message.
Server logs: the host may record your IP address and the page requested, for security. We do not run an analytics tool, and we do not build a profile of your visit.
A menu preference: if you open or close the side navigation, that choice stays in your browser (local storage). It is not sent to us.

3. Purposes and Legal Basis

We use the form to answer you, to look at a store you ask us to run, and to pass a US company request to our partner, IS Agency. Legal bases are the steps you take before a contract, and our legitimate interest in keeping the site secure. We do not ask for cookie consent, because this site does not set analytics or advertising cookies.

4. Retention

Messages from the form are kept for the business relationship and then for the legal periods that apply (accounting, claims, disputes). Server logs follow the host's usual rotation. We do not keep a separate analytics archive.

5. Sharing and Sale of Data

We do not sell your personal information. The form is delivered by email to contact@isagency.digital, the inbox for this website. The company that hosts the site and the company that delivers that email see the message only to operate those services.

Our servers or providers may be located in the United States or other countries outside the European Economic Area (EEA). Where applicable, we implement safeguards required by regulation (e.g. standard contractual clauses, adequacy decisions) to ensure an adequate level of protection.

6. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. No transmission over the Internet is completely secure; please avoid sending sensitive data by unencrypted email.

7. Your Rights (GDPR and Other Laws)

Depending on where you live, you may have the following rights; contact us at the address below to exercise them:

Access and rectification: obtain a copy of your data and request correction.
Erasure and restriction: request deletion or restriction of processing where the law allows.
Data portability: receive your data in a structured, commonly used format.
Objection and withdrawal of consent: object to processing or withdraw consent where consent is the legal basis.
Complaint: if you are in the EEA, you have the right to lodge a complaint with a supervisory authority (e.g. your country's data protection authority).

For California (USA) residents: we do not sell your personal information as defined under the California Consumer Privacy Act (CCPA). You may exercise your access, deletion, and opt-out-of-sale rights by contacting us.

8. Cookies

This website does not set analytics or advertising cookies, and it does not show a consent banner. The only information you give us is what you type into the contact form, plus the navigation preference stored in your browser.

9. Contact

For any question or to exercise your rights: contact@isagency.digital. We will respond within the timeframes required by applicable law (e.g. one month for GDPR requests, subject to identity verification).