1. Introduction and Data Controller

IS Management LLC ("we", "us", "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data controller: IS Management LLC, a Montana (USA) limited liability company, filing number C1575195. Registered office: Kalispell, Montana, United States. Contact: contact@isagency.digital.

2. Information We Collect

We may collect:

Personal information: Name, email address, company, phone number, and any other details you voluntarily provide through our contact form.
Usage data: IP address, browser type, pages visited, visit duration, for site operation and analytics.
Cookies and similar technologies: Small files stored on your device for site functionality, preference storage, and analytics. You may refuse or manage them via your browser settings.

3. Purposes and Legal Basis

We use your data to respond to inquiries, provide our services, manage the client relationship, improve the website and services, and comply with legal obligations. Legal bases include: performance of a contract or pre-contractual steps, our legitimate interest (site improvement, security), and consent where required by law (e.g. non-essential cookies).

4. Retention

Contact and client-relationship data are retained for the duration of the business relationship and then for applicable legal periods (e.g. accounting, statutes of limitations, disputes). Browsing data and cookies are retained as indicated by our analytics tools or your browser settings.

5. Sharing and Sale of Data

We do not sell your personal information. We may share it with service providers who help us operate the website and our services (hosting, email, analytics), under agreements requiring them to protect the data and use it only as we instruct.

Our servers or providers may be located in the United States or other countries outside the European Economic Area (EEA). Where applicable, we implement safeguards required by regulation (e.g. standard contractual clauses, adequacy decisions) to ensure an adequate level of protection.

6. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. No transmission over the Internet is completely secure; please avoid sending sensitive data by unencrypted email.

7. Your Rights (GDPR and Other Laws)

Depending on where you live, you may have the following rights; contact us at the address below to exercise them:

Access and rectification: obtain a copy of your data and request correction.
Erasure and restriction: request deletion or restriction of processing where the law allows.
Data portability: receive your data in a structured, commonly used format.
Objection and withdrawal of consent: object to processing or withdraw consent where consent is the legal basis.
Complaint: if you are in the EEA, you have the right to lodge a complaint with a supervisory authority (e.g. your country's data protection authority).

For California (USA) residents: we do not sell your personal information as defined under the California Consumer Privacy Act (CCPA). You may exercise your access, deletion, and opt-out-of-sale rights by contacting us.

8. Cookies

We use cookies necessary for the operation of the site and, where applicable, analytics cookies. You may refuse non-essential cookies via your browser settings or via a consent banner when present. Refusal may limit some features.

9. Contact

For any question or to exercise your rights: contact@isagency.digital. We will respond within the timeframes required by applicable law (e.g. one month for GDPR requests, subject to identity verification).